ServicesExperience Research, Analysis, Interaction Design, Visual Design, and Implementation
The UX Process enables teams to build products and interfaces that delights users and generates shared, sustainable value.
At ATEA, the User Experience process involves a multitude of methods and key skill sets that intertwine to form the chords of the UX-ulele ensemble. It is not just one simple note on the string at a single point in time, but rather a chorus of interconnected tunes that attempts to sing a melodious song to satisfy the hopes, dreams, needs, and desires of our end-users.
This takes the shape of individuals comparing their expectations to the outcomes generated by their interaction with a system. Managing these expectations then becomes the key to successfully providing a satisfying and harmonious experience for a night at the symphony for our users. The UX Process enables teams to build products and interfaces that delights users and generates shared, sustainable value. Starting from the beginning with defining the users and their requirements to the conclusion with summative usability testing and strategic mapping, the UX-ulele is a complete guide to ATEA’s user-centered design philharmonic cast.
*Process diagram developed by ATEA partner Sandhya S. Pillalamarri and team, while at Pearson Education.